Returns & Exchanges

At LUXONAS HOME, we want you to be completely satisfied with your purchase; if you are not, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all home decor and furniture items are in their original packaging and unused condition to qualify.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original LUXONAS HOME packaging, ensuring all protective inserts are in place to prevent damage during transit.

• 3.
  Ship the Item

  Attach the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.